Volunteer Position: WhatsApp Moderator & Community Monitor

Food Security & Food Justice Ecosystem of Edmonton (FSFJE)
Type: Volunteer | Time Commitment: Minimum 1 shift/week (~4 hours, flexible)

About Us

The Food Security & Food Justice Ecosystem of Edmonton (FSFJE) is a collective of grassroots leaders, mutual aid groups, non-profits, and advocates committed to advancing food justice, sovereignty, and dignity in our communities. Supported by the John Humphrey Centre for Peace and Human Rights (JHC) and the Multicultural Health Brokers Cooperative (MCHB), the FSFJE is building stronger relationships, amplifying community voices, and influencing systems change.

We believe food is a human right—and that access to culturally appropriate, nutritious food must be community-driven, sustainable, and equitable.

About the WhatsApp Community Platform

Our new WhatsApp community is part of our strategy to build a streamlined, peer-led communication network for food justice stakeholders. It is a space to share information, coordinate supports, and collaborate on advocacy and mutual aid efforts. The platform includes multiple themed channels such as:

  • Access to Food (resources, culturally appropriate options, food diversion, #ISO/#Offers)

  • Access to Space (kitchen/event space, yardshares, #ISOs/#Offers)

  • Volunteer Opportunities

  • Community Events & Campaigns

  • Municipal Engagement

  • Funding Opportunities

  • System Navigation & Referrals

  • Peer Support & Mental Health

  • Growing & Urban Agriculture

Volunteer Role: WhatsApp Admin & Community Monitor

We are seeking dedicated and compassionate volunteers to serve as admins for the FSFJE WhatsApp community. This role is ideal for individuals passionate about food justice, skilled in online moderation, and eager to help build community collaboration in Edmonton.


Responsibilities

  • Monitor activity across WhatsApp channels to ensure respectful, non-partisan, and inclusive communication.

  • Guide users by helping them post in appropriate channels, and repost or redirect content as needed.

  • Foster a culture of respect and collaboration in all interactions.

  • Support content sharing, including updates on volunteer needs, funding, events, and mental health supports.

  • Help flag and resolve conflicts or harmful content with guidance from FSFJE moderators.

  • Track municipal opportunities by reviewing City of Edmonton meeting agendas/minutes and sharing relevant food-related engagement opportunities.

  • Document community needs and feedback when relevant, supporting ongoing learning and advocacy.

What You’ll Gain

  • Connection to an engaged network of mutual aid leaders, food advocates, and organizations.

  • A deepened understanding of the food security and justice landscape in Edmonton.

  • Opportunities for personal and professional growth in advocacy, public policy, and community resilience.

  • Experience using communication tools to support collective action and systems change.

Time Commitment & Support

  • Minimum of 1 shift/week (~4 hours); flexible timing.

  • Volunteer orientation provided, along with clear engagement and moderation guidelines.

  • Access to peer support and ongoing mentorship from the FSFJE team.

  • Recognition of your contribution within our broader ecosystem.

How to Apply or Learn More

Interested? Reach out to us at info@jhcentre.org to express your interest or ask questions, or click here to apply directly.

Admin